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Safer gambling at Bass Win Casino
Our position
Gambling at BassWin should be entertainment, never a way to earn money or escape problems. Only people aged 18 and over may play.
Keeping children safe
Nobody under 18 may register. Parental control software can block gambling sites at home.
Stepping away
A cool-off period pauses your account from 24 hours up to several weeks. Self-exclusion closes it for six months or longer.
When to be careful
Chasing losses, borrowing to play or hiding gambling from others are warning signs. So is feeling anxious when you are not playing.
Free support
Independent services offer free advice: the National Gambling Helpline (GamCare) on 0808 8020 133, GAMSTOP or BeGambleAware. You do not need to be a customer to call them.
Tools in your account
Limit what you deposit, what you can lose and how long you play. Reducing a limit takes effect immediately.
Contact support
Contact [email protected] and we will apply the tool you choose. Requests are handled without delay.